Return & Refund Policy
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At Eagly24, we strive to provide high-quality products. If you are not satisfied with your purchase, we offer returns under the following conditions.
30-Day Return Window
You may request a return within 30 days of receiving your order.
Eligible Returns
We accept returns in the following cases:
- Defective or damaged items
- Unused items in original condition
To qualify, items must:
- Be unused and uninstalled
- Be returned in original packaging
- Include all parts, accessories, and documentation
Restocking Fee
Approved returns may be subject to a restocking fee, which will be deducted from your refund. This fee covers inspection, handling, and processing costs.
Return Shipping
Customers may be responsible for return shipping costs, unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.
Refund Process
Once your return is received and inspected:
- Approved refunds will be issued to the original payment method
- Please allow 5–10 business days for the refund to process
- Any applicable restocking fees and shipping costs will be deducted
Non-Returnable Conditions
Returns may not be accepted if:
- The item has been used, installed, or altered
- The return is requested after 30 days of delivery
- The product is damaged due to misuse or improper installation
How to Start a Return
To initiate a return, please contact us with your order number and reason for return.
Email: peace@eagly24.com
Website: https://eagly24.com
Thank you for shopping with Eagly24.
